Delivery Information

Delivery to BFPO Addresses

I am more than happy to post items to BFPO addresses, please use the following format when entering your address:

First Name: First Name
Surname: Surname
Address line 1: Service number, Rank and Postnominals 
Address line 2: Ship, Unit or Regiment
City: Operation name (if applicable)
Region: leave field blank
Postcode: BFPO Postcode (eg: BFPO 345) 
Country: United Kingdom

Postage Costs

Delivery to UK & BFPO:
£0.00 to £4.99 - £1.50 
£5.00 to £24.99 - £3.50 
£25.00 to £69.99 - £5.95 
£70.00 and up - £8.95 

Delivery is by Royal Mail or ParcelForce (depending on parcel size). If you are near to Farlington, Portsmouth, and would like to collect, please select "Collection" to remove postage costs.

Delivery to Gibraltar is:
£0.00 to £24.99 - £5.00 
£25.00 to £49.99 - £8.00 
£50.00 to £64.99 - £15.00 
£65.00 and up - £30.00 

Delivery Times

I aim to respond to orders as swiftly as possible. Usually I am quicker, but to give you a guideline:

  • Please allow up to 3 weeks for despatch of framed prints. All my frames are handmade to order locally by an experienced framer. If you need your print faster, please contact me and I will do my best to accommodate you.
  • If you have ordered a hand/footprint picture your inkless printing kit will be dispatched within 48 hours by Royal Mail.
  • You should expect to be e-mailed a proof of your picture within 3 days of our receiving your order or, for hand or footprint pictures, of receiving your hand/footprints.
  • If you have ordered a completely bespoke piece of art, the time it takes to design it will vary but I will aim to complete it within 2 weeks. 
  • Once you have approved the proof your final print will be normally be dispatched within 7 days by Royal Mail for unframed prints or by ParcelForce for framed prints.

If you need your picture or printing kit quickly please do give me a call on 02392 984415 and I will be able to expedite your order. If you require next day delivery there will be an additional charge.

Non-BFPO Overseas Orders

If you do not live within the UK but would like to buy one of our pictures we will do our best to accommodate you, but there will be an additional charge for shipping. Please contact us at info@gillianjonesdesigns.com or on +44 (0)2392 984415 to discuss your requirements.